ONYI SaaS Customer Agreement
Effective Date: August 18, 2026
Version: 1.0
Governing Jurisdiction: Federal Republic of Nigeria
Between:
ONYI (operated by MicroManageIT, registered with the Corporate Affairs Commission, Nigeria)
and
The Customer: The Church, Ministry, or Religious Organisation accepting this Agreement through its authorized representative.
1. Purpose
ONYI provides a cloud-based church relationship, ministry operations, and financial management platform designed to help churches effectively manage member relationships, attendance tracking, giving, pledges, vows, prayer requests, automated communications, analytics reporting, and related ministry operations.
The Customer subscribes to ONYI to utilize the platform solely for its internal church and ministry operations.
2. Subscription & Pricing Plans
The Customer receives access to the ONYI platform according to the subscription plan selected:
| Plan | Included Churches / Branches | Standard Pricing |
|---|---|---|
| Starter Plan | 1 Church Branch | ₦20,000 / month |
| Growth Plan | Up to 5 Church Branches | ₦65,000 / month |
| Enterprise Plan | Up to 30 Church Branches | ₦150,000 / month |
| Denomination Plan | Custom Multi-Branch Hierarchy | Custom Contract Pricing |
Pricing may be updated by ONYI for future subscriptions or renewals with advance notice. Existing contractual pricing will be governed by the applicable order or active subscription schedule.
3. Customer Responsibilities
The Customer agrees to and is responsible for:
- Accurate Information: Providing true, accurate, and current church, administrative, and billing details.
- Proper Platform Usage: Ensuring that all authorized users (pastors, cell leaders, administrators) use the platform properly and strictly in accordance with this Agreement and the Acceptable Use Policy.
- Credential Confidentiality: Maintaining strict confidentiality over administrator and user login credentials.
- Access Authority: Ensuring that its staff and worker users have appropriate authority to view and manage sensitive member and financial information.
- Lawful Basis & Consent: Obtaining any required consent or other lawful basis under applicable data protection laws before inputting member personal and financial records.
- Data Integrity: Ensuring all information entered into ONYI is lawful, genuine, and accurate.
- Security Incident Reporting: Promptly notifying ONYI of any suspected unauthorized access, credential compromise, or security vulnerabilities.
4. User Accounts & Access Boundaries
The Customer may create authorized user accounts according to its subscription tier and permission roles.
The Customer and its authorized users MUST NOT:
- Share master administrator credentials across multiple individuals.
- Allow unauthorized third parties to access the platform.
- Attempt to bypass access controls, role permissions, or security boundaries.
- Attempt to access another church's or denomination's data workspace.
- Utilize the platform for unlawful, fraudulent, or abusive activities.
5. Customer Data & Roles
The Customer retains full operational ownership and control over the data it enters into ONYI.
Customer Data may include:
- Member full names, telephone numbers, email addresses, and physical residential addresses.
- Dates of birth, marital status, gender, and family group connections.
- Attendance records across services, PCFs, and cell groups.
- Tithe, offering, seed, and special project giving records.
- Pledges, vows, and fulfillment milestones.
- Pastoral prayer requests and counseling notes.
- Internal communication records, SMS/email broadcast logs, and notification history.
ONYI processes Customer Data strictly on the Customer's documented instructions to provide, maintain, secure, support, and improve the contracted services, subject to the applicable agreement and data protection regulations.
6. Data Protection Compliance
The parties agree to comply with all applicable Nigerian data protection laws, including the Nigeria Data Protection Act (NDPA) 2023 and NDPR.
Where the Customer determines the purposes and means of processing member personal data, the Customer acts as Data Controller and ONYI acts as Data Processor. The processing of such personal data is governed by the ONYI Data Processing Agreement (DPA).
7. Security Safeguards
ONYI maintains robust technical, organizational, and physical safeguards designed to protect Customer Data from unauthorized access, accidental loss, alteration, or disclosure. Safeguards include:
- Multi-tier role-based access control (RBAC) and least-privilege administrative enforcement.
- Strong password hashing (Bcrypt/Argon2) and secure session management.
- Complete audit logging of administrative actions, logins, and data transactions.
- In-transit encryption via Transport Layer Security (TLS 1.2/1.3) and secure database hosting.
- Automated database backups with off-site encrypted retention.
- Continuous security monitoring and structured incident response procedures.
8. Service Availability
ONYI will use commercially reasonable efforts to maintain platform availability 24/7/365. Target response times and service level commitments for Enterprise and Denomination tiers are outlined in the ONYI Service Level Agreement (SLA).
9. Billing & Payment Terms
Subscription fees are billed in advance on a recurring monthly or annual basis. Failure to pay fees when due may result in account suspension following written notice. ONYI will not immediately delete Customer Data upon suspension solely due to billing issues, maintaining a defined retention grace period.
10. Intellectual Property Rights
ONYI retains all rights, title, and interest in and to the ONYI platform, software code, user interface, design systems, algorithms, APIs, branding, documentation, and proprietary methodologies.
The Customer receives a limited, non-exclusive, non-transferable, revocable right to access and use ONYI during its valid subscription term. The Customer retains full ownership of its raw Customer Data.
11. Confidentiality
Each party undertakes to protect the confidential information of the other party with the same degree of care it uses for its own confidential information (and not less than reasonable care).
12. Third-Party Integrations
ONYI integrates with trusted third-party providers (such as Paystack, Flutterwave, Africa's Talking, and Cloud Infrastructure Providers) to deliver payment, messaging, and hosting capabilities. Such third parties operate subject to contractual confidentiality and data processing requirements.
13. Data Portability & Export
The Customer may at any time request an export of its core church data (members, donations, attendance records) through the Church Admin compliance tools or via written request to support.
14. Termination & Offboarding
Either party may terminate the subscription in accordance with plan terms. Upon termination:
- Access to the platform will transition to read-only or restricted mode.
- The Customer may download its final data export within the agreed grace period.
- Customer Data will subsequently be deleted or anonymized in accordance with ONYI's Data Retention & Deletion Policy.
15. Governing Law & Dispute Resolution
This Agreement is governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising under this Agreement shall first be submitted to good-faith mediation before resorting to competent courts in Nigeria.
